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Check your junk and spam folders for a message from tripcatcherapp.com. Because you have not received an email from tripcatcherapp.com before and because the email contains a link, some email services (e.g. gmail) will consider it junk mail.

If you do not find the email in your spam or junk folder then send an email to support@tripcatcherapp.com requesting a re-send.

On the Login form, there is link for you to click to reset your password. Click this link and a new form will be displayed for you to enter your Tripcatcher email address.

An email will be sent to you at your Tripcatcher email address with a link in it. Click the link and you will be taken to a screen to enter your new password. If the link does not work, copy and paste it into the browser.

The email should arrive within a few minutes. If you do not receive the email check your junk and spam folders for a message from tripcatcherapp.com. If you do not find the email in your spam or junk folder then send an email to support@tripcatcherapp.com requesting a re-send.

Please contact us directly at support@tripcatcherapp.com and we will change your email address for you.

Each Tripcatcher app has slightly different settings. See the Individual support page for information on the Tripcatcher Individual account settings.