On the Login form, there is link for you to click to reset your password. Click this link and a new form will be displayed for you to enter your Tripcatcher email address.
An email will be sent to you at your Tripcatcher email address with a link in it. Click the link and you will be taken to a screen to enter your new password. If the link does not work, copy and paste it into the browser.
The email should arrive within a few minutes. If you do not receive the email check your junk and spam folders for a message from tripcatcherapp.com. If you do not find the email in your spam or junk folder then send an email to firstname.lastname@example.org requesting a re-send.